Buying a membership product submits an application for membership and takes the required payment. It does not itself make the purchaser a legal member.
Membership applications are considered in accordance with the Rules of Eden of the East Foundation Inc. The Foundation will confirm whether the application is approved and, if approved, enter the member in the membership register.
If an application is not approved, the Foundation will refund the membership amount paid and any delivery charge for a welcome product that has not been dispatched. A membership welcome product is dispatched only after the relevant application is approved.
Membership benefits, duration, family coverage and any capacity limit are the terms displayed for the selected membership and are subject to the Foundation's Rules and lawful decisions.
30-day membership money-back guarantee
Every membership includes a 30-day money-back guarantee. You may request a refund of the membership price within 30 days of purchase without giving a reason and may keep any coffee supplied as the membership launch welcome.
A refund withdraws a pending application or ends an approved membership and its associated benefits. For a Family or Family Life membership, the associated family benefits end at the same time. The original delivery charge is not refunded unless required by law.
To use the guarantee, email info@eden-of-the-east.com or telephone 03 9998 0450 within 30 days of purchase and provide the order number. The refund will be returned to the original payment method.
This voluntary guarantee is additional to, and does not exclude, restrict or modify, any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.